Return & Refund Policy
We want you to be completely happy with your purchase! If you’re not satisfied for any reason, you can return your order within 30 days of delivery for a full refund or exchange.
Return Policy
- Return Window: 30 days from the date your order was delivered.
- Return Cost: Free. We cover all return shipping costs for domestic orders.
- Item Condition: Items must be unworn, unwashed, and in their original condition.
- How to Start a Return:
- Contact us at support@izerfin.com or visit our Contact Page.
- Provide your order number and the reason for your return.
- We’ll email you a prepaid return shipping label.
- Drop off your package at any USPS location.
Refunds
- Once we receive your return, we’ll inspect the item(s) to ensure they meet our return requirements.
- Approved returns will be processed within 3-5 business days after arrival.
- Refunds will be issued to your original payment method.
- You’ll receive an email notification once your refund has been processed.
Exchanges
If you’d like to exchange an item for a different size or color, we’re happy to help!
- Simply let us know when you start the return process.
- We’ll confirm availability and ship the new item as soon as the original item is received and inspected.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us right away at support@izerfin.com. We’ll make it right as quickly as possible.
Store Information
Store Name: Izerfin
Address: 33272 Ocean Hill Dr, Dana Point, CA 92629, USA
Email: support@izerfin.com
Operating Hours: 8 AM to 6 PM, Los Angeles time
Contact Page: https://izerfin.com/contact
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Thank you for choosing Izerfin – we’re here to ensure you have a smooth and satisfying shopping experience!