Privacy policy

Privacy Policy

Effective date: August 22, 2025

We respect your privacy. This policy explains what we collect, how we use and share information, and the choices you have. By using our website and services, you agree to the practices described here.

Who We Are

Izerfin is a U.S.–based apparel brand operating a made-to-order (print-on-demand) model. We sell directly to consumers online.

Personal Information We Collect

We collect information you provide directly and data generated when you use our site.

Information you provide

  • Contact details (name, email, phone, shipping/billing address)
  • Order details (products, size/color, notes)
  • Support messages and attachments (e.g., photos for quality checks)
  • Marketing preferences (newsletter opt-in)

Information collected automatically

  • Device and usage data (IP address, browser, pages viewed, time on site, referring URLs)
  • Approximate location derived from IP
  • Cookies and similar technologies (see “Cookies & Tracking”)

From third parties

  • Payment status from our payment processor (no full card numbers stored by us)
  • Delivery status from shipping carriers

How We Use Your Information

  • Process and deliver orders, provide customer support
  • Personalize the site and remember your preferences
  • Prevent fraud, secure our services, and comply with law/tax obligations
  • Send service emails (order confirmations, tracking). Marketing emails only if you opt in (unsubscribe anytime)

Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core site features (cart, checkout, session)
  • Measure site performance and understand traffic
  • (If enabled) show more relevant content or ads

You can manage cookies via your browser settings. Some features may not work without essential cookies.

Payments

All payments are processed by PayPal. We receive a confirmation of payment status but do not store full card numbers on our servers. Your use of PayPal is subject to PayPal’s own privacy terms.

Advertising & Analytics

We may use analytics to understand how visitors use our site (aggregated reporting). If we use advertising technologies, we do so to measure campaign performance and, where applicable, show interest-based content. Where required by law, we seek your consent via a cookie banner and provide opt-out options.

Sharing Your Information

We do not sell your personal information. We share limited data with:

  • Service providers who help us operate (hosting, payment processing, printing/fulfillment, email, customer support, analytics). They must protect your data and use it only for our instructions.
  • Carriers to deliver your order
  • Authorities when required by law, to protect rights and prevent fraud
  • Business transfers (e.g., merger or acquisition), subject to this policy

Data Retention

  • Order records: retained as needed for accounting, tax, and legal compliance
  • Support records: retained to resolve issues and improve service
  • Marketing data: until you unsubscribe or request deletion We delete or de-identify data when it is no longer needed for these purposes.

Your Choices & Rights

Email marketing: Unsubscribe using the link in our emails or contact us. Cookies/ads: Manage via your browser and any cookie banner controls.

California (CCPA/CPRA): Residents of California may request to know/access, correct, delete, and opt-out of sale or sharing of personal information. We do not sell personal information for money. If we “share” data for cross-context behavioral advertising, you can opt out at Do Not Sell or Share My Personal Information.

EEA/UK (if applicable): Where GDPR applies, you may request access, rectification, deletion, restriction, portability, and object to processing based on legitimate interests. You also have the right to lodge a complaint with your local supervisory authority.

To exercise rights, contact us using the details below. We may verify your identity before responding.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to remove it.

Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data we handle (e.g., TLS encryption in transit, access controls). No method of transmission or storage is 100% secure.

Do Not Track

Your browser may send “Do Not Track” signals. Because there is no consistent industry standard, we do not currently respond to these signals.

Changes to This Policy

We may update this policy from time to time. When we post changes, we will revise the “Effective date” above. Significant changes will be highlighted where appropriate.

Contact & Store Information

Izerfin (Owned & operated by Izerfin LLC) Address: 33272 Ocean Hill Dr, Dana Point, CA 92629, USA Email: support@izerfin.com Phone: +1 (917) 993-5216 Customer Service Hours: Mon–Fri, 8:00–18:00 CT Response Time: Within 1 business day